Logic

The Logic section in the Chatbot Flow Builder helps you define how your chatbot will behave under certain conditions and control the flow of the conversation. Each element provides a specific function to enhance user interactions.

Store values or variables to use throughout the chatbot flow.

Usage Example:

Store the user's name: Set {{userName}} = "John"

Features:

• Save user input or system-generated data
• Variables can be used later in the conversation to personalize messages or actions
• Useful for tracking user choices or session data

Create conditional logic that checks if certain conditions are met.

Usage Example:

If the user selects "Yes", continue with the next step, otherwise ask for more information.

Features:

• Define rules like if-else statements
• Make decisions based on user responses, input, or stored data
• Control the flow of conversation based on conditions

Trigger another chatbot interaction, such as sending a message or asking a question.

Usage Example:

Trigger a chatbot response to ask "How can I assist you today?"

Features:

• Calls a predefined chatbot action
• Can send messages, ask questions, or call other chatbot actions
• Essential for branching chatbot flows

Pause the conversation for a specified time before continuing.

Usage Example:

Add a 5-second delay before showing the next message.

Features:

• Useful for pacing the conversation or simulating waiting times
• Can be used to add breaks between responses, making the chatbot appear more human-like

Set time-based actions or schedule specific tasks to run at a later time.

Usage Example:

Trigger a reminder message to be sent at 9 AM tomorrow.

Features:

• Schedule messages or actions to occur at specific times
• Useful for time-sensitive reminders or follow-up actions
• Can be combined with other logic elements for complex workflows