Meta

Flows

Flows simplify the automation of processes such as onboarding, order tracking, and lead collection. Launch structured WhatsApp-native flows via Meta.

Details:

• Executes Meta’s interactive "flows" within WhatsApp.
• Flows are predefined UI elements (dropdowns, text fields, etc.).
• Requires integration with Meta’s WhatsApp Business API.

Features:

• Seamless WhatsApp-native user interface
• Visual input elements like lists, buttons, and forms
• Persistent data capture (e.g. name, email, preferences)

Use Cases:

• Appointment scheduling
• Lead capture via forms
• Service or product selection flows
• Customer surveys