Groups

The **Groups Tool** in Libromi allows you to organize and manage your contacts by grouping them into categories.

2 min read
Updated October 4, 2025

Creating a Group

  1. Go to Groups

    • Navigate to Contacts → Groups.
  2. Add a New Group

    • Click Add Group.
    • Enter a Group Name and optional Description.
  3. Save Group

    • Click Create to add the group.
    • The new group will now appear in your group list.

Adding Contacts to a Group

  1. Select Contacts

    • Navigate to Contacts and choose the contacts you want to add.
  2. Assign to Group

    • Use the Assign to Group option.
    • Select the desired group from the dropdown.
  3. Confirm

    • Click Save. The selected contacts will now be part of that group.

Managing Groups

  • Edit Group: Update the name or description by selecting the group and clicking Edit.
  • Remove Contacts: Open the group, select the contacts, and choose Remove from Group.
  • Delete Group: Permanently remove a group (this does not delete the contacts inside it).

Common Issues

IssueCauseSolution
Group not visibleGroup not saved properlyRefresh the page or re-create the group.
Contacts missing from groupContacts not assigned correctlyRe-assign contacts to the correct group.
Unable to delete groupGroup still linked to active campaignEnd campaign or unlink group before deletion.

With the Groups Tool, you can easily segment your contacts for better communication, targeted messaging, and organized customer management.