Libromi Platform

Overview and Capabilities

2 min read
Updated October 7, 2025

The AI-Powered WhatsApp Platform for Modern Businesses

Simplify your WhatsApp engagement with no-code AI chatbots, multi-agent team inbox, personalized broadcast campaigns, native shop integration, and 6000+ app integrations.

Key Features

1. AI-Powered Chatbots & Automation

  • No-code Builder: Drag & drop interface to design conversation flows
  • Rich Interactions: Supports buttons, lists, input validation, and media (images, videos, documents)
  • Quick Setup: Easily deploy FAQs, lead capture, and automated replies no technical skills needed

2. Ecommerce via WhatsApp

  • Customers can browse, order, and checkout directly on WhatsApp
  • Sync with Shopify, WooCommerce, Ecwid for product import
  • Supports checkout, payment links, and abandoned cart recovery
  • Reduces friction; enables higher conversions by keeping users on WhatsApp

3. Bulk Messaging / Broadcasts & Campaigns

  • Send broadcasts to many contacts; segment audiences via tags/custom fields
  • Personalize messages, run campaigns, and access performance metrics
  • Helps in marketing, announcements, and customer retention

4. Team Inbox & Agent Collaboration

  • Multiple agents manage chats via a shared WhatsApp number
  • Features: chat assignment, labels, canned responses, internal notes
  • Enables human escalation, smooth collaboration, and scalable support

5. Native Integrations, APIs & Webhooks

  • Connect with payment processors, CRMs, eCommerce tools via REST APIs, Zapier, Make.com, Pabbly
  • Enables custom workflows: e.g., send invoice PDFs, trigger messages on events
  • Ensures flexible automation and ties into existing tech stack

6. AI, OpenAI & Context-Aware Agents

  • Integrate with OpenAI for FAQ bots and dynamic responses
  • Offers intelligent, context-aware conversations
  • Reduces manual intervention; improves customer experience

7. Performance Monitoring & Usability

  • Tools: tags, labels, custom fields, reminders, reports
  • Available via app, web, and mobile interfaces
  • Helps manage high volume, track performance, and maintain quality

Enterprise-Ready

  • GDPR Compliant
  • Meta-Approved WhatsApp Cloud API
  • Advanced Analytics & Reporting
  • AI-Powered Insights
  • Multilingual Support
  • 99.9% Uptime SLA

Get Started Today

Choose the best way to explore {{brandName}}: